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Privacy Policy for Amp Reform Studio

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This Privacy Policy describes how amp reform studio (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://www.ampreformstudio.com(the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

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How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

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What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

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Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Basic contact details including your name, address, phone number, email.

  • Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.

  • Account information including your username, password, security questions.

  • Shopping information including the items you view, put in your cart or add to your wishlist.

  • Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

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Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

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Information We Obtain from Third Parties

We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Site and Services, such as Shopify.

  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.

  • When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices.

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How We Use Your Personal Information

  • Providing Products and Services: We use your personal information to provide you with the Services, including processing payments, fulfilling orders, sending notifications, managing your account, arranging shipping, facilitating returns and exchanges, and enabling you to post reviews.

  • Marketing and Advertising: We use your personal information for marketing and promotional purposes, including sending emails, texts, or postal mail, and showing you advertisements tailored to your interests.

  • Security and Fraud Prevention: We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity.

  • Communicating with You: We use your personal information to provide customer support and improve our Services.

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How We Disclose Personal Information

We may disclose your personal information in certain circumstances:

  • To vendors or third parties performing services on our behalf (e.g., IT management, payment processing, fulfillment, customer support, data analytics).

  • To business and marketing partners, including Shopify, for advertising purposes.

  • When you request or consent to disclosure, such as shipping orders or using social media login integrations.

  • Within our corporate group, in our legitimate interests to run our business.

  • In connection with a business transaction (e.g., merger, bankruptcy), to comply with legal obligations, enforce terms of service, and protect rights.

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User Generated Content

If you submit content in public areas of the Services (e.g., product reviews), it will be publicly accessible. We do not control who can access this information and are not responsible for the privacy or security of public content.

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Third Party Websites and Links

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Our Site may link to third-party websites. We are not responsible for the privacy or security of these sites. Please review the privacy policies of any third-party websites you visit.

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Children's Data

The Services are not intended for children. We do not knowingly collect information from individuals under 16. If you are a parent or guardian and believe we have collected your child's data, contact us to request deletion.

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Security and Retention of Your Information

We implement security measures to protect personal information but cannot guarantee perfect security. We retain personal information as needed to maintain accounts, provide Services, comply with legal obligations, resolve disputes, or enforce contracts.

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Your Rights and Choices

Depending on your location, you may have rights such as:

  • Accessing, correcting, deleting, or transferring your personal information.

  • Opting out of the sale, sharing, or use of personal information for targeted advertising.

  • Restricting or withdrawing consent for processing.

  • Managing communications and marketing preferences.

We will not discriminate for exercising these rights and may require identity verification.

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Complaints

For complaints about data processing, contact us using the details below. You may also contact your local data protection authority if unsatisfied with our response.

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International Users

We may transfer, store, and process your personal information outside your country of residence, including the United States. Transfers from Europe rely on recognized mechanisms like Standard Contractual Clauses or equivalent.

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Contact

For questions or to exercise your rights regarding personal information, you can contact amp reform studio at:

  • Email: info@ampreformstudio.com

  • Address: Unit E9 Loughton Seedbed Centre, Langston Road, IG10 3TQ

  • Social Media: @amp.reform

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